Acefone

Avantages

I like the team and the quality of sound, aman and Nishant have been very helpfull.

Inconvénients

nothing as of now things are pretty well so far.

Avantages

I enjoyed working with [sensitive content hidden] my sales representative. He was very knowledgeable and efficient with his delivery and explanation of the services that Acefone would provide for our business. He was extremely patient and kind. The product itself is excellent for our business model. I would recommend Acefone to any entrepreneur and institution seeking business phone services.

Inconvénients

The Virtual Receptionist robotic sounding voice. I wish it sounded more human.

Avantages

They were eager to set up my account, that is about it

Inconvénients

When I requested to close out my account , then all of these charges came up. Charging for numbers to be ported from, stating that the numbers were given by Acefone, when they were ported from another provider.

I was told that only could register line to two devices and then told that was not the case.. So many intances of say one thing but experience differently.

I regret ever choosing Acefone. Beware!

Avantages

How helpful the support was in setting up the system

Inconvénients

That the call quality wasn't so good but found out this was because we were using the wrong software

Avantages

Just spoken to one of the customer representative [sensitive content hidden] who was very efficient in his work explained everything to me in a perfect manner hats off to the guy .

Inconvénients

no cons so far faced

Avantages

Pricing was ok - although a minimum of 3 users

Inconvénients

The text never got working - they are blocking my port to another company. I am trying to cancel my plan but some mysterious department has to do it but i can never get them on the phone.

Avantages

Recommended for Startup and User-friendly portal can be managed easily.

Inconvénients

Mobile App can be improvised, there are many competitors where each one has their good feature evaluate that and implement so all things can be covered.

Alternatives envisagées 

Avantages

I just started Acefone but the customer support by [sensitive content hidden] and his technical skill and professionalism gave me confidence to be ease with Acefone. I recommend management to reward him and keep him with Acefone.

Inconvénients

I am happy so far with ACEFONE. I just started Acefone and it is too early to recommend on this.

Avantages

It has been great connecting with the Acefone team. Mo helped us setup the account with great onboarding experience.

Inconvénients

It takes some time to understand the features available on the platform.

Avantages

The calls, when connected, connected perfectly with high quality sound

Inconvénients

The company is based in India, and the support is provided by people in India. They make promises they cannot deliver on, and it's always someone else's fault within the company. They are an absolute nightmare to cancel during the 'free trial', and it looks like I may need to file a chargeback with my credit card company

Avantages

Onboarding, customer friendly, Good Job.

Inconvénients

Thank you I dont have any Cons for the time being.

Avantages

Acefone provides the widest combination of features for one great price.

Inconvénients

Setup process takes a little time, but they provide a onboarding team that is incredible. Plus 24/7 customer support.

Avantages

Lovely Dashboard, Awesome service. Onboarding team is also very friendly.

Inconvénients

For now it Covers all of my business requirements

Avantages

There is nothing to like - it simply does not work, which for a medical supplies business is critical. We have been advised by them recently as we are unable to accept calls on our mobiles that it has to go through a PC, meaning someone has to sit at a PC 24/7 as we are a 24/7 business.

Inconvénients

If you employ your business - prepare to have your company driven into the ground by this outfit disabling your ability to communicate with old and new customers alike.

Avantages

They gave me special offer which i accepted and as I just start using now and hoping it will be good for my business. They have lot of options to use. Costumer service is top notch with quick response and very helpful all the time.

Inconvénients

If you need to add more users I think that's bit expensive option compare to other providers but I recommend reach out to their sales team because they are very helpful and give you offer to take you on board.

Avantages

It is very user friendly software, it can be managed with different places like browser, mobile, laptops etc

Inconvénients

Currently I could not find any at this point.

Avantages

- There is a central contact database over all applications

Inconvénients

- The contact database has to be duplicated into Acefone's service panel, no synch with online database seem to be possible e.g. with Google, icloud
- Even tough 2 phone numbers can be entered with the contact (not much though), only one is offered to dial; there seems to be no selection possible

Avantages

great service quick setup software is great !

Inconvénients

can't think of anything that could be improved service and features are great!!!

Avantages

Great product. works well. customer service is great, [SENSITIVE CONTENT HIDDEN] is very helpful

Inconvénients

sometimes the recordings are a little laggy and not clear.

Avantages

The ease of setup and working with Acefone customer reps

Inconvénients

Haven't found any yet problems or anything negative. I just signed up for the service yesterday and today am forwarding the setup details to the person who will use the service daily.

Avantages

It is easy to use, online support is also good

Inconvénients

This is my first day using it so I cannot comment on it

Avantages

Good Service and excellent experience with these guys

Avantages

Acefone has a great Customer Support and the pricing is very much reasonable

Inconvénients

Setup time was a little longer than expected but they covered all the requirement with Support

Avantages

Excellent Customer Service. [SENSITIVE CONTENT] was very helpful

Inconvénients

Customer Service Experience. Very much delighted

Avantages

The team were on hand to help me get this set up and running quickly.

Inconvénients

I couldn't get the basic stuff set up without speaking to someone but they were very helpful and sorted it quickly.