LogMeIn Central

Avantages

Log me in is simple to use and deploy, it provides secure access to client computers and makes it easy to share files over different networks and offers a free trial.

Inconvénients

So far apart from the price compared to other softwares i have no negative comments on LogMein Central as a software.

Alternatives envisagées 

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Pourquoi passer à LogMeIn Central

Avantages

Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices. Easy to deploy msi with a tool like PDQ Deploy.

Inconvénients

A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

Very easy to use. Never seem to have any issues. Very dependable

Inconvénients

I would like it if there could be more attempts before your IP can get blocked from logins.

Avantages

The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.

Inconvénients

The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

Avantages

The deployment is the best feature as this is so simple accross our large network of machines to run a bulk upload of new software to save time

Inconvénients

The costs when compared to Teamviewer etc seem rather high

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Inconvénients

The pricing a little high to add features it costs to use but every feature is very useful for your business

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

The program is very easy to setup and use.

Inconvénients

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Inconvénients

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

I find logmein central to be an effective remote control software, that works on different quality networks

Inconvénients

It can sometimes get problem with proxy settings where you can't change the settings because logmein can't connect without the proxy

I also find it a bit annoying that logmein changes the size of windows on reconnecting.

Avantages

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Inconvénients

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

Avantages

This product is great for allowing management to quality control and for the techs to get into the clients machine to fix whatever issue is going on.

Inconvénients

None really sometimes getting the client to understand to go to logmein123 but that is minimal compared to other sites that were tried

Avantages

It was actually nice having a client installed on my machine to be able to connect to remote machines quickly. There is a web control panel as well.

Inconvénients

Cost was expensive with cheaper options out there.

Avantages

End point security, Automatic threat detection, SCCM management,Patch management

Inconvénients

Consume more updates on the underground making most machine or pc slow

Avantages

Easy to use
Client, means you don't have to log on through the website everytime.
Dual Authenication with secure code texted immediately to your phone.

Inconvénients

When using it with Microsoft Hyper-V, if you connect the host and then go to a guest within the host, 10% of the time your mouse will stop working and the only way to fix it is to reboot the virtual guest.

Kind of expensive

You have to have the advanced version to be able to use file transfer. We found that too expensive for how much we use it so we dropped it.

Avantages

There is something really special about logmein. This software rocks!
when you manage several companies, several computers, servers, and remote users you know you have your hands full.
Logmein is one of the greatest to help you achieve just that.
You can create groups (companies), assign users to the groups, give them rights to those groups, have computers in the groups... and you can manage all of those computers and connect to them remotely.
Depending on the version you can do things remotely without having to sing into the computer and know everything you need to know about the status of the computer from a single place (the Central).

I have rarely had an issue or a problem with it, it was awesome to be able to control and help free users (no longer an option) and know that no matter what you have the right tool to connect every single time.

Deployment is also extremely simple

Inconvénients

The only thing I did not love was the fact that they removed the free version.
By doing so they removed the option to have people who are starting out to build their business.
They also forced several people into finding alternatives that would not be as expensive.

Avantages

Very easy to use, a lot of audit options and control of users.

Inconvénients

They removed Black and white low bandwidth Many of our uses are due to low bandwidth connections. When performing emergency support color is not as critical as a faster connection. We are a small business and prices have fluctuated up small business need stability.

Avantages

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

Inconvénients

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

Avantages

Logmein gives you fill access to your computer from am outside location. I have had no issues with full functionality of software remotely.

Inconvénients

There is a large lag time so getting tasks done remotely can take a while. Beyond that I have no issues.

Avantages

This software helps us to track all our organization pc's in one place. The dashboard allows you to see the health, updates and antivirus statuses of the organization.

Inconvénients

Not inexpensive. When using this product in a large organization the cost can be quite high in order to track all of your assets.

Avantages

Agent based remote support - installation of agent is simple and connecting and making use of the product is simple to use - a life saver when needing to access remote servers/computers

Inconvénients

A security risk without patching the agent and software often. Support is poor depending on the person who is helping with your issues.

Avantages

Very easy to use and functional. Helps me keep family members up and running.

Inconvénients

It is very costly. It would be nice if you offered another 50 at the same price. Most of my computers are family members that I am helping for no cost, of course.

Avantages

Easy endpoint and support management. The UI is clean and intuitive. Makes remote support a snap for the help desk.

Inconvénients

The cost is way too high. You can find other remote support tools for a lot less and either the same or more features.

Avantages

This was easy to use and set up for 2 computers to access our server. I like the security of the access that it provides and the ability to define access of the user.

Inconvénients

When trying to track employee work time I found it difficult with the information provided to determine if someone was actually accessing programs or just logged in. I need more details of tracking employee access than this was able to provide but we continue to use it for employees to work from home and remote in to our server.

Avantages

We use mostly the free edition of license for our customers within Central, we use other RMMs to obtain Pro if need be (remote printing, file sharing, etc...)

It is easy to give remote access to employees of our customers

Adding remote users is simple and easy

I don't have to keep track of passwords, if a customer forgets theirs, they simply perform the forgot my password routine

The interface is simple and there is not much to learn

Inconvénients

Somewhat limited with free licenses (remote printing, file sharing)

That's about the only issues I have with it.

Avantages

Use across multiple platforms and operating systems.

Inconvénients

Resizing of windows and the speed of the refresh in NJ jcb v