LogMeIn Central

Avantages

Log me in is simple to use and deploy, it provides secure access to client computers and makes it easy to share files over different networks and offers a free trial.

Inconvénients

So far apart from the price compared to other softwares i have no negative comments on LogMein Central as a software.

Alternatives envisagées 

Pourquoi choisir LogMeIn Central 

Pourquoi passer à LogMeIn Central

Avantages

The deployment is the best feature as this is so simple accross our large network of machines to run a bulk upload of new software to save time

Inconvénients

The costs when compared to Teamviewer etc seem rather high

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

Very easy to use. Never seem to have any issues. Very dependable

Inconvénients

I would like it if there could be more attempts before your IP can get blocked from logins.

Avantages

The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.

Inconvénients

The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

Avantages

Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices. Easy to deploy msi with a tool like PDQ Deploy.

Inconvénients

A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Inconvénients

The pricing a little high to add features it costs to use but every feature is very useful for your business

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

The program is very easy to setup and use.

Inconvénients

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Inconvénients

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

Alternatives envisagées 

Pourquoi passer à LogMeIn Central

Avantages

I find logmein central to be an effective remote control software, that works on different quality networks

Inconvénients

It can sometimes get problem with proxy settings where you can't change the settings because logmein can't connect without the proxy

I also find it a bit annoying that logmein changes the size of windows on reconnecting.

Avantages

This product is great for allowing management to quality control and for the techs to get into the clients machine to fix whatever issue is going on.

Inconvénients

None really sometimes getting the client to understand to go to logmein123 but that is minimal compared to other sites that were tried

Avantages

Can use it from anywhere and from any computer.

Inconvénients

Switching between multiple screens is a bit of a hassle. Remote printing does not always work.

Avantages

The most significant aspect is how simple and convenient it is to access and accomplish chores at any time. Instead of manually inspecting it on the computer, its UI and information that is provided inside its choices, resources, and other computer information are already available on my end. We increased our LogMeIn footprint to allow our users to work from anywhere and our IT support to assist them from anywhere. Because the tool is simple to use, you may use the basic functionality without having to go through extensive training.

Inconvénients

There are several tools in Central that need you to pay an additional fee to use. Instability, occasionally the connections go down and it doesn't reconnect in certain circumstances, but there are also cases when the tool isn't working at all, most likely due to a flaw in the update. During busy times, I had some lag and had to restart the programme.

Avantages

What I like about LMI Central, in the premiere package, is the bundling of Anti-Virus and now application management and updates. The ease of being able to remotely access an end-user's workstation is what totally sells me on the software. In the past, I had to have VPN access to my work network or with other tools, I could only use Windows to access end-users over the web but with LMI, its platform agnostic and they have a great mobile app for iOS and Android that allows you to connect to anyone in your list from virtually any device.

Inconvénients

The biggest drawback in my use is the ability to push Windows updates, Anti-Virus installs and application updates. There is a fairly intuitive panel to push out all the requests but using it is like trying to crochet with space gloves, as you never get a real sense of feedback that the changes you requested are actually being implemented in near-real time. Sometimes the end-users workstations falsely report that they are missing installations that I know they are not, so there is a lot of fiddling with the end-users workstation in order to get it to report to LMI correctly. Also, when you've subscribed to the package that includes anti-virus installs, there is no way to centrally manage the AV, as its provided by a third party.

Avantages

LogMein is a great vpn connect tool to use to quickly connect to a remote server and secure. LogMein web based application is great, functions and icons for the VPN tool is easy to read.

Inconvénients

LogMein is proven to be a little challenging for me to use in the last 1 year or so; basically upon going to the web-based application for LogMein initial log in is great but then it will force me to download the LogMein. application directly on my PC, I do not have an option to utilize LogMein from the browser itself; after the download process, i then have to close the browser and start using the App on the PC, which is great but I wish developers for LogMein have a way to notify users about it.

Avantages

It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page.
It's extremely useful for remote management, in addition to just being impressive to clients.

Inconvénients

They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss.
They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

Avantages

As a remote agency, we probably couldn't function without LogMeIn. It's so helpful to easily and quickly remote log in to a computer and solve a problem. It's also great for screen sharing or for accessing another computer's local files or desktop apps for those who use multiple machines without having to go back and forth between them. This is a very smart product and it's cost effective, especially in terms of the solutions it provides.

Inconvénients

We really have no cons regarding LogMeIn. There are cheaper competitors out there, but you get what you pay for, and LogMeIn definitely provides the best solutions, so it's worth a slightly higher cost.

Avantages

Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required.

Inconvénients

It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue.

Avantages

Easy, reliable and great for setting up remote access for notice users who need to work remotely or connect into a pc occasionally.

Inconvénients

Cost has gone up over the years. use to be much less expensive. be sure to buy a longer time period to get discounts.

Avantages

Managing all our clients was easy with Logmein Central. We could easily see who's online, or not. Manage updates, easily obtain remote access, and all the other features are a huge plus.

Inconvénients

I couldn't really find a huge downside to this software. Their support is amazing, the features are up there with all of their competitors.

Avantages

Reliable.
Easy Installation.
Ability to allow customer to access their system remotely as secondary user for no additional charge.

Inconvénients

Expensive.
For the price, features such as file transfer and system monitoring should be included.

Avantages

I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use.

Inconvénients

Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly.

Avantages

Easy endpoint and support management. The UI is clean and intuitive. Makes remote support a snap for the help desk.

Inconvénients

The cost is way too high. You can find other remote support tools for a lot less and either the same or more features.

Avantages

This was easy to use and set up for 2 computers to access our server. I like the security of the access that it provides and the ability to define access of the user.

Inconvénients

When trying to track employee work time I found it difficult with the information provided to determine if someone was actually accessing programs or just logged in. I need more details of tracking employee access than this was able to provide but we continue to use it for employees to work from home and remote in to our server.

Avantages

We use mostly the free edition of license for our customers within Central, we use other RMMs to obtain Pro if need be (remote printing, file sharing, etc...)

It is easy to give remote access to employees of our customers

Adding remote users is simple and easy

I don't have to keep track of passwords, if a customer forgets theirs, they simply perform the forgot my password routine

The interface is simple and there is not much to learn

Inconvénients

Somewhat limited with free licenses (remote printing, file sharing)

That's about the only issues I have with it.

Avantages

Use across multiple platforms and operating systems.

Inconvénients

Resizing of windows and the speed of the refresh in NJ jcb v