Global Call Forwarding

Avantages

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

Inconvénients

There was a verification process in the beginning to first get my number.

Alternatives envisagées 

Pourquoi passer à Global Call Forwarding

Avantages

They make it easy to get international phone numbers for different markets that we do business in. They're more flexible with documentation requirements than other providers. We can also make outbound calls with our virtual numbers.

Inconvénients

Integration with our CRM would be nice, but they have a good softphone to make calls from.

Alternatives envisagées 

Pourquoi passer à Global Call Forwarding

Avantages

The service does exactly what it says it does; it is easy to use, and feature rich. Beyond simple routing, I have been really impressed with:
- IVR
- Time of day routing
- Voicemail to email
- Voicemail transcription

But most importantly the Support is outstanding. [sensitive content hidden] has guided me through numerous facets of the service and setup with very comprehensive knowledge, and great patience. If only other IT Service Providers were this good!

Inconvénients

Nothing has been negative in my experience with Global Cal Forwarding

Avantages

The outbound calls made were made without issues. Audios are crisp and clear. Simple interface and easy to use, no fancy and complicated feature.

Inconvénients

Some basic features such as inbound , recordings incurred fees not to mentioned the outbound quotas which charges once exceeded.

Avantages

What I like most about Global Call Forwarding is their reliability and flexibility. The ability to forward calls seamlessly, no matter where you are, ensures that you never miss an important communication. Their continuous system upgrades keep the service up-to-date and improve its functionality, which is a huge plus. Additionally, the user-friendly setup and responsive customer support make the entire experience smooth. It’s the perfect solution for businesses needing consistent, efficient communication management

Inconvénients

What I like least about Global Call Forwarding is that sometimes, there can be minor delays in call forwarding during peak hours, though this doesn't happen frequently. Additionally, while their service is generally user-friendly, some of the advanced features could benefit from clearer documentation or tutorials for easier navigation. Overall, these are small issues compared to the overall reliability and functionality of the service

Avantages

Call forwarding is very convenient and easy to set up.
The price is moderate, not very expensive

Inconvénients

There are no discounts and promotions, so there is no willingness to pay in long term

Avantages

This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, [sensitive content hidden] - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.

Inconvénients

Nothing as such during 15 years of our usage of their platform.

Avantages

We use Global Call Forwarding for our US office and customers as well as our Customers across the world and Europe office. Customer calls one number and it gets routed to whatever office it needs to go to depending on time of day. Easy process.

Inconvénients

At first the website interface seemed confusing but the team walked me through it and it easy now.

Avantages

Spoke to [sensitive content hidden] , Helped me with billing , analyzed by usage , recommended a plan , helped to cut my cost , at the same time made sure I do not end up overusing and gave a recommendation for this as well. A very professional organization through and through.

Inconvénients

Not found yet. I would share if I find any.

Avantages

Ease to use portal. Good customer support team and competitive pricing

Inconvénients

For India number, CLI is not being forwarded. But i guess this is due to India's regulation

Avantages

Good experience with sale person, actively asking questions

Inconvénients

Nothing that I can think of so far. All good

Avantages

Global Call Forwarding is a telecommunications company that provides a range of call forwarding and virtual phone number services to businesses and individuals around the world. Some of the best features of Global Call Forwarding include their reliable and flexible call forwarding options, which allow users to forward calls to any device, anywhere in the world. They also offer a variety of virtual phone number options, including toll-free, local, and international numbers, giving businesses the ability to establish a local presence in multiple countries. Additionally, their user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. Overall, Global Call Forwarding's combination of advanced features, global reach, and exceptional customer service make them an excellent choice for businesses and individuals looking for reliable and flexible call forwarding and virtual phone number services.

Inconvénients

Global Call Forwarding is a leading provider of call forwarding and virtual phone number services, and has gained a reputation for its reliable and flexible solutions. Customers like ourselves who use Global Call Forwarding's services have experienced no issues with the service, and that it works perfectly for our needs and budgets. This is due to the fact that Global Call Forwarding offers a range of features and options, including toll-free, local, and international virtual phone numbers, allowing businesses to establish a local presence in multiple countries. Additionally, Global Call Forwarding's user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. The reliability and flexibility of Global Call Forwarding's services, combined with its exceptional customer service, make it an excellent choice for businesses and individuals looking for a seamless and hassle-free call forwarding and virtual phone number solution.

Avantages

Customer service is great, people are very reachable.

Inconvénients

The product did not work for my use case - this is not really a fault of Global Call Forwarding. My particular application required me to use a name registered to a real name not a virtual number.

Avantages

The setup was easy and fast. I needed a solution and I got it very quickly, so that was the best part.

Inconvénients

I was skeptical at first because of the reviews and I couldn't know if this is valid or not so perhaps the con would be a lack of credibility to choose them, i guess?

Avantages

Quality, ease of implementation and customer service

Inconvénients

Documentation requirements a bit too heavy for foreign implementation.

Avantages

We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID.

Inconvénients

Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers.

Alternatives envisagées 

Pourquoi passer à Global Call Forwarding

Avantages

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

Inconvénients

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

Alternatives envisagées 

Pourquoi passer à Global Call Forwarding

Avantages

It was really easy to get started. The auto-attendant/IVR feature was fairly straight forward and their chat support helped me make sure everything was set up properly. The call recording and outbound features are also very useful for my business.

Inconvénients

No major cons. Could have voicemail transcription, though.

Alternatives envisagées 

Pourquoi passer à Global Call Forwarding

Avantages

Fast and helpful support, ease of signup and use.

Inconvénients

n/a, I really had no problems with them at all!

Avantages

We use this service daily as a way of allowing our small UK-based company to be truly global. We accept calls from the USA, Canada, Australia, and New Zealand as though from a UK phone, and at a really great price. No difficult setup, it just works. And we have a great account handler who reaches out to ensure things are moving along nicely. Highly recommended.

Inconvénients

There are no cons, it's great software and has continued to work for us.

Avantages

Easy to use, great price and amazing customer service

Inconvénients

solved with the new look and feel of the new control panel

Avantages

Ease of deployment and administration , excellent support team.

Inconvénients

GCF does not lack in any matter, they are great at what they do.

Avantages

It's a reliable call management software that I use for my business. Their customer support is always responsive and friendly. Call quality is good and the system is very flexible.

Inconvénients

None that I could think of this moment.

Avantages

It's really easy to set up in less than one day. Everything just works smoothly and calls are routed reliably based on rules.

Inconvénients

No major cons. It's a good service with good support that has been helpful when I needed something.

Alternatives envisagées 

Pourquoi choisir Global Call Forwarding 

Logiciel antérieur 

Pourquoi passer à Global Call Forwarding

Avantages

easy to use and integrate into our sales channel, supporting our regional client base

Inconvénients

nothing so far, the service works as expected