CxEngage

Avantages

Il y a une facilité d'utilisation et d'accès. L'envoi des liens visio pour les parties est très simple.
Je recommande ce logiciel pour les rendez-vous ou réunion à distance.

Inconvénients

Ce qui est dommage parfois est la qualité de l'image, la vidéo peut parfois être "gauffrée" mais je ne sais pas si c'est dû à la connexion internet ou bien le logiciel

Avantages

Dans le cadre de webinair, j’ai apprécié le fait que seul l’administrateur ait accès à toutes les fonctionnalités = un vrai administrateur

Inconvénients

Le temps pour se connecter me semble assez important

Avantages

Aucun , rien de meilleur, absolument rien

Inconvénients

Pourquoi ce passage imposé par Chrome ?
Arrêt brutal au bout de deux heures (constaté encore hier 15 avril 2021 à 16h10
constaté aussi en soirée par la responsable MDPH

Avantages

Salle de conférence Simple d'utilisation

Inconvénients

Revendeur se foute des clients. Support inexistant.
Cout élevé.

Avantages

Simple à utiliser et de très bonne qualité idéal pour les visio

Inconvénients

Si il y a un bug difficile de contacter un support

Avantages

Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection.

Inconvénients

The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time.

It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize.

Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options.

Avantages

Lifesize is easy to use for standard and simple meetings.

Inconvénients

Lifesize is less secure than some competitors

Avantages

When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware.

Inconvénients

Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email.

The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize.

Avantages

These are very simple to use, anyone can just sit in front of a codec and make a video call with just a couple of touch on the touch screen and there you go on an active call with any peer

Inconvénients

they are quite expensive hardware, but they worth it, as they are very robust. we have already purchased 7 codecs from models icon 400 and 600 units witch by the way they have the option to have 2 screens at the time.

Avantages

Easy to use. Available on multiple platforms and mobile devices. Easy to setup meeting rooms. Can invite remote users, alll they need is a browser and a camera if they want to send video

Inconvénients

No recording included by default. The system doesn't come with the ability to record your video conferencing. This feature is extra. I would like to see this included in the basic package

Avantages

Audio and video quality is great, there are no delays or drop offs. Ability to access it from the browser/web app is a bonus.

Inconvénients

It's a bit painful to get it to work sometimes. Even using the browser version, I've had heaps of issues with logging in, it won't accept my login or password, I'd have to reset it many times and it still wouldn't work. This has happened at least 10 times in the past few months. I have had to reschedule meetings because I wasn't able to get it resolved in time through the support team.

Avantages

Love the one-button "Join a Meeting" functionality of the Lifesize base unit, screen-sharing is fast and simple, scheduling meetings is done in a snap.

Inconvénients

Customers frequently complain about the screen-share video quality as well as the size of the initial Lifesize download.

Avantages

Easy to use interface

Great Mac and mobile clients

Good integration with various hardware A/V options, great for conference room setups.

Inconvénients

It can be a bit resource intensive at times, but otherwise no problems.

Avantages

Easy to use and easy to setup. It has flexibility use almost every platform which has some benefits over other products.

Inconvénients

It is expensive and video quality sometimes become really awful. Trial is limited so it could have some trial days and after that if all satisfied contract will be extended.

Avantages

easy to use, quality is good for video chat, there is a mobile app also so the software is portable.

Inconvénients

more controls for IT to make adjustments. Cost is another issue the cost of this setup was very expensive.

Avantages

There are a few functions that I really like about Lifesize. I like that you can download an app, or use a link to a webpage. Having the different options is good for users that we connect with so they can choose how to participate. If you're using it frequently the app is very useful and I find it much easier to use rather than the online platform. Creating a meeting, and a meeting link is very easy. I am able to quickly create it and send it out to those I want to participate. We are able to designate specific meeting "room numbers" for groups that consistently need a video conferencing option, for example board of directors. That meeting link and room number never changes, so that is helpful for consistency. I do like that you can share your presentation along with the live video of you. This has been great for us to offer education.

Inconvénients

I have found the customer service to be less than helpful. It seems like too big of a corporation, or maybe outsourced help. Every time I contact them for help, it has never been resolved and their usual answer is "we need the person with the problem to contact us." We deal with people participating that are very busy and cannot take the time to call in to trouble shoot. I wish they could just give me the info to try to fix it on my own. We also seem to have had a few problems with participants not being able to hear the presentation, they are muted out for not apparent reason.

Avantages

Allows me to connect with my team of software development which is overseas fairly easy. Very user friendly and gives you different options to use from.

Inconvénients

Could have better support for linux devices. There is no native app for linux based systems. Not very useful when sharing the screen on the web app.

Avantages

The ability to meet face-to-face, with decent call quality most times, and from anywhere. The mobile aspect is extremely helpful.

Inconvénients

There can be times where call quality suffers. I'm not sure if it is because of the cloud-aspect of the services, but it can be problematic (as can any product that is web-based!).

Avantages

The architecture of the software has a nice design, and it is very user-friendly which smoothens the workflow even more.

Inconvénients

Lifesize users cannot join in a Skype for Business meeting, unfortunately. But a Skype for Business user can join a Lifesize meeting.

Avantages

the touch screen microphone, its easy to navigate for end users feedback has told me that its been nice and easy to use which is good

Inconvénients

Skype integration, we get a lot of Skype customers wanting to call, and if we had that functionality built in that would be great.

Avantages

ease of use. the software is easy to use for the end user. the software for the administrator is acceptable.

Inconvénients

cloud software is WAY to expensive. cloud software is thousands of dollars a year. competition is few $/m.

Avantages

Excellent features for the price, works on multiple platforms including smartphones, compatible with Skype for Business.

Inconvénients

There's not much we don't like about the software. The web portal could use some updating, and adding uses could be a bit more streamlined.

Avantages

My experience is that this system is very easy to use. It provides a beautiful picture and clear sound for conferences.

Inconvénients

Not much that is a con on this system. The price is a bit on the premium side. But you get what you pay for.

Avantages

The cloud app and its ease of access to use with external clients who don't have lifesize. It links well into invite/calendar/email.

Inconvénients

Some staff find it difficult to use/understand the first time they want to create a meeting. Often after the camera/mic is setup for the first time, they have to log out and log back into the software before it works properly.

Avantages

The phone conferencing hub UI is very straightforward and easy to use. I also like how intelligent it is in knowing which scheduled meeting is happening and opening the call with one button.

Inconvénients

Shared screen video quality is very sub-par. We have had clients struggle to see our screens due to the pixelated video. The same quality issues were experienced on the same network as well. Very unfortunate since the rest of the software/hardware has a high quality level.