Mailgun

Avantages

Mailgun is an easy platform to automate sending mail. It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account. Mailgun did recently update the UI of the site, so it is more modern, but it could still be improved.

Inconvénients

Some of the UI is still a little counter-intuitive. Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them.

Avantages

It has good pricing, is fairly easy to use, and is affordable price. We've achieved a very high deliverability, exceeding our expectations in that aspect.

Inconvénients

Some of the user and account management interfaces were a big challenging to use and navigate. It took us a while to configure Mailgun according to our needs.

Avantages

Cuando por fin pude hacerlo funcionar, su eficiencia es muy grande, debo reconocer que su potencia es muy buena

Inconvénients

Ya lo diré más adelante, pero el soporte me parecía lento y malo, le falta mucha documentación para implementarse

Avantages

Very reliable service for a good price.

We use for transactional emails for sales lead captures, dispatched via API. Solid and reliable.

Inconvénients

No concerns, long time user. We probably have some ancient price, so I cannot comment on that.

Avantages

+ API mailing+ driver for laravel+ triggers / webhooks+ price/value+ easy setup and integration+ easy deployment on new domains+ fixed IP address if needed+ good support and best practise+ reliable

Inconvénients

- logs can not be exported- bad UI for mobile admin access- sometime uses burnt-out IP addresses

Alternatives envisagées 

Amazon SES

Pourquoi passer à Mailgun

Because the integration in our development-stack was best-in-class.

Avantages

Yes, there are not too many things left to like at the end of the day.

Inconvénients

Takes a lot of time to set up and requires a serious time investment compared to its competitors.Docs are messy and outdated/inaccurate.Extorsion tactics.They disable your account for no reason.There is no support.

Alternatives envisagées 

Brevo, Apollo.io, GetResponse et HubSpot CRM

Pourquoi passer à Mailgun

Obviously my mistake.

Avantages

Mailgun was easy to use, pretty straightforward and user friendly.

Inconvénients

The software seemed a little generic to me, no frills.

Avantages

I'd love to be able to fill this section, but I pay for a plan I can't use. Hence, I couldn't try it.

Inconvénients

I never thought I'll come across such an appaling product and customer service.

I pay $35/month for the "Foundation" plan, which includes 50k emails/month. However, my account is limited and can only send email to 9 recipients per email.

I provided all the information they asked for, and my account still stays limited. Even more, I have 3-5 days of sending emails, which they keep asking about.

So bottom line, I pay money for something I can't use.

Now, you might ask - why don't I move on and use something else? Unfortunately, I can't because the Ghost blogging platform only works with Mailgun for sending bulk emails.

Conclusion? I highly highly higly advise anyone to avoid Mailgun and use something else if possible.

Avantages

Reliable email delivery with good tracking tools.

Inconvénients

The interface can feel complex for beginners.

Avantages

Very good delivery, if you respect the rules you’ll go to inbox.

Inconvénients

Could have better user interface, more confortable for users.

Avantages

SImple and user friendly interface. Cheaper than most competitors

Inconvénients

You can not search the logs with the email content

Avantages

Used this to track email delivery and perform transactional emails. Works as advertised

Inconvénients

There is a learning curve to use this service

Avantages

best free plan in the marketeasy to use email verificationdomain verificationgood analytics

Inconvénients

spam detection should be improvedgive more analyticsinclude machine learning and AI

Avantages

Mailgun was easy to set up, straight from Heroku. It worked well for some time.

Inconvénients

Despite a paid plan and all the proofs the Mailgun staff could need, they restricted heavily our ability to send mails to our users through SMTP.

Avantages

Mailgun's API seamlessly integrates with our relationship management software, allowing us to automate communication, reduce workload, and increase impact.

Inconvénients

We use some of Mailgun's more basic features, and the pricing is a little bit steeper than what we'd like to pay. However, we have still benefitted from the service.

Avantages

Per il mio lavoro e' imperativo avere server affidabili e domini e indirizzi email in sicurezza continua.

Inconvénients

Lo sconsiglio a chi non ha molte email aziendali da gestire

Avantages

I like the way the dashboard is built, it's really easy to use. Easy to find e-mails.

Inconvénients

I always struggle to find the function of whitelisting an e-mail, but I always get there eventually.

Avantages

The user interface is clean, but I found it difficult to use initially.

Inconvénients

Setup was not clear and no documents to support DNS issues.

Avantages

Different SMTP users (not able to log in - if someone was to compromise a system and get the SMTP user details)

Inconvénients

SMTP user passwords are auto generated, which in 9 out of 10 cases is fine, however some routers don’t allow an SMTP user password this long.

Avantages

I believe it is a reference among some companies and it was recommended to me, that's why I started using it. The free version is decent.

Inconvénients

Integration is a bit complicated compared to other solutions on the market. Even after configuring some emails were still considered as SPAM. Prices are absurdly high.

Avantages

Their API is easy to use and reliable for transactional emails.

Inconvénients

You can only schedule emails 3 days ahead of time.

Avantages

The ability to connect to our internal system to send transactional emails and monitor activity are genuinely exceptional features that fully meet our criteria for email delivery, activity tracking, and technological solutions.

Inconvénients

I have many complaints that come from not understanding the technical aspects of the software, which are too difficult for me to comprehend. I am unable to give a thorough opinion on the advantages and disadvantages of using the software or its user interface.

Avantages

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Inconvénients

The regular change in the interface and the toughness to find options with new ones

Avantages

One of the biggest pros of using Mailgun is its reliability. I have rarely experienced downtime, and the emails are always timely. It also offers an API that integrates seamlessly with different software applications. I can easily integrate Mailgun into my website, CRM, or marketing automation software to send transactional and marketing emails without any hassle.

Inconvénients

One of the cons of using Mailgun is its pricing model. The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails. Another suggestion for Mailgun is to provide more comprehensive documentation for users who are not familiar with API integrations.

Avantages

Sending an email to someone takes no time at all, and you can even set up a queue for thousands of messages. If you need to contact a large group of people with one message, this is a great feature to have (e.g., newsletter subscribers, marketing emails to clients, etc.). With its help, your emails are more likely to reach their intended recipients and are less likely to end up in the spam or junk folders. The Mailgun reports and logs feature is excellent. If an email couldn't be delivered successfully, what are the exact reasons why? Sometimes, if we can determine the cause, we can work to fix the problem.

Inconvénients

The WordPress plugin for Mailgun could use some work. It needs to have more options made available to users. Our email volume isn't particularly large, but we'd still like to have a dedicated IP address for our outgoing mail. A dedicated IP's high price tag is unjustifiable. fixing the problems that have arisen with sending emails to Hotmail or Outlook.com. Deliveries are made, but the junk/spam folder is where most emails end up.

Avantages

Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Inconvénients

Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.

Alternatives envisagées 

SendGrid

Pourquoi passer à Mailgun

Documentation looked robust and easy to work with.

Avantages

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

Inconvénients

I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

Alternatives envisagées 

HubSpot CRM

Pourquoi choisir Mailgun 

Utilizing a new software CRM integration, they favored MailGun so I gave it a shot and migrated over, happy I did, everything is incredibly smooth.

Logiciel antérieur 

SendGrid

Pourquoi passer à Mailgun

Again, the main required integration for our CRM, and that is perfectly fine with us because it is smooth operating on the free account, I'm sure will be great on dedicated IP account.

Avantages

Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging

Inconvénients

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

Avantages

Mailgun allows users to send and receive email from a variety of different platforms and applications, making it a versatile and flexible solution. This can be particularly useful for organizations that use a mix of different systems and tools

Inconvénients

While Mailgun is a solid email service, there are some potential drawbacks to consider. For example, the cost of the service can be a barrier for some organizations, and the advanced features may not be necessary for all users.

Alternatives envisagées 

SendGrid

Avantages

The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%.

Inconvénients

The pricing is higher than any other competitor products.

Alternatives envisagées 

SendGrid

Pourquoi choisir Mailgun 

to try out new features and increase the deliverability.

Logiciel antérieur 

SendGrid

Pourquoi passer à Mailgun

Higher rate of mail deliverability to the inbox

Avantages

sub-accounts management (before getting suspended for no reason)

Inconvénients

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.
+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.
When you're trying to reach out to the support, they close our tickets without even answering, ghosting.
Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.
Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Alternatives envisagées 

SendGrid

Pourquoi choisir Mailgun 

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Logiciel antérieur 

SendGrid

Pourquoi passer à Mailgun

native CRM integration. A true nightmare until the end. Run away from them!!!

Avantages

Great API, Super easy to integrate into various types of website / webapp setups. I previously used Mailgun for a variety of different integrations and never had any issues. Complete frictionless integration from beginning to end.

Inconvénients

I dislike that the features we used to get for free are now hidden behind a paywall. Features such as routing emails I find to be rudimentary and were previously built into the free / pay as you go tier. Now it is locked behind the $35 dollar tier. This is a pain for small businesses that want to accept a few emails from a professional email with their own domain. Now to unlock that feature they must over commit to a tier with an allowance of 10k plus emails a month. This I feel has squeezed many small businesses out of using their service and it has definately moved me from recommending & using them in future as I would have previously for my smaller clients.

Alternatives envisagées 

SendGrid

Pourquoi passer à Mailgun

At that point in 2018 it was easier for me to get started with Mailgun and there were more tutorials and information of how to integrate it.

Avantages

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Inconvénients

Downtimes and deliverability issues can be daunting.

Alternatives envisagées 

Amazon SES, Brevo, SendGrid et Mailjet

Pourquoi choisir Mailgun 

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

Pourquoi passer à Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.

Avantages

The integration is smooth, and it's very easy to get started. I felt Mailgun has the best success rates. It keeps giving good suggestions with reporting dashboard to improve the delivery rates.

Inconvénients

They had changed the pricing plans and removed the free plan, so if you are starting, it's not free anymore. It just has a free trial of 90 days and after that, you need to upgrade the plan. Customer support can be improved as well. I had one issue with my account that got sorted out in about two weeks.

Avantages

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Inconvénients

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Avantages

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Inconvénients

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Avantages

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Inconvénients

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Avantages

The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.

Inconvénients

I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.

Alternatives envisagées 

Brevo, SendGrid et Mailjet

Pourquoi choisir Mailgun 

DDOS

Pourquoi passer à Mailgun

Faster response to support inquiries.

Avantages

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Inconvénients

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Avantages

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Inconvénients

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Avantages

I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges.

With 10.000 free emails/month is a super deal for small business.

Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.

Inconvénients

I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.

Avantages

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Inconvénients

I believe it's the complete solutions and having all sorts of features and functionalities.

Alternatives envisagées 

Constant Contact

Pourquoi choisir Mailgun 

Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.

Logiciel antérieur 

Moosend et ZeroBounce

Pourquoi passer à Mailgun

I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.

Avantages

When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder.

Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.

Inconvénients

Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.

Avantages

Lo que más me gusta de Mailgun es que cuenta con muchas integraciones con herramientas como por ejemplo Ghost, por medio de API.

Inconvénients

En general la plataforma es muy buena, pero si tengo que mencionar algo a mejorar serían las tarifas, ya que tiene dos tarifas de precio diferentes.

Alternatives envisagées 

SendGrid

Logiciel antérieur 

Amazon SES

Avantages

Simple to use for monitoring send activity logs as well as spot complaints.

Inconvénients

Support is terribly unresponsive. They have been recently purchased and the new folks have instituted what appears to be automated "features" that throttle emails even when you are not exceeding paid limits.

Avantages

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Inconvénients

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Avantages

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.

WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus.

Management portal was updated recently and vastly improved the UI/UX experience.

Inconvénients

Extended log access is only available in more expensive plans.

Avantages

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Inconvénients

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Avantages

Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Inconvénients

Nothing at all, hoping they can implement PWA notifications soon.

Avantages

We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.

Inconvénients

Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously