Rezerv

Avantages

Affordability and Adaptive User Experience with continuous updates and implemented features coming in!

Inconvénients

Expect minor/few bugs and fix around. Other than that all is Well!

Alternatives envisagées 

Pourquoi passer à Rezerv

Avantages

We appreciate the prompt and effective customer support. Our feedback and suggestions are not only acknowledged but also treated with seriousness. The platform is highly useful, featuring an easy and uncomplicated interface that is well-received by customers.

Inconvénients

We recommend that the team devise a more effective method for tracking issues and errors. Occasionally, problems are overlooked because we struggle to recall them.

Alternatives envisagées 

Pourquoi passer à Rezerv

Avantages

The customer service. The team is already ready and accommodating.

Inconvénients

Currently, need 2 step process for some customer returns.

Avantages

Easy to use and train other staff members to use.

Inconvénients

I need strong internet all the time to use Reserv smoothly.

Alternatives envisagées 

Pourquoi passer à Rezerv

Avantages

Company ran by honest people who are always quick to reply to any issues we face and to rectify issues. Hope this continues as they grow bigger..

Inconvénients

More refining needed on automated reminders & still some glitches here and there, but am still happy with it so far. Nothing too serious that hinders my business operations.

Avantages

The interface and functionality is well thought out. Many customizations available.

Inconvénients

Since they are still developing the software there are still some small adjustments that we have to work around.

Avantages

Functionability fits my needs, team support

Inconvénients

Slow delivery on important features have to wait for Q4

Alternatives envisagées 

Pourquoi passer à Rezerv

Avantages

- Fast customer service support
- Reasonable price package
- Continuous Improvement of features

Inconvénients

- Sometime there is a glitch
- It takes time for some new features

Avantages

It is able to provide the necessities for me to conduct academies.

Inconvénients

Sometimes it is very laggy and website layouts could have more options. Backend wise, we can see improvements and we are yet to wait for new updates.

Avantages

Before using Rezerv, our yoga studio tracked all our classes, bookings and memberships manually which was time consuming and prone to errors. Switching to Rezerv is the best decision we've made. The app is very user-friendly and intuitive, making it easy for both our staff and customers to navigate. It has eliminated most of our manual processes.

Inconvénients

The app does require frequent updates, but it's clear that these are to ensure it runs smoothly and keeps up with new features.

Avantages

Rezerv has been a total game-changer for Phet Muay Thai Gym! The intuitive interface makes it incredibly easy for our students to book classes. We love the ability to manage class effortlessly. Plus, the integration with payment system has streamlined our operations. Highly recommend!

Inconvénients

Members need to log in via link provided. Would be nice for members to able to log in on an app

Avantages

Great software.. great service… love it..

Inconvénients

Still a small company so a lot of things are still in dev.

Avantages

The customer service is 100% the best we have ever encountered. Solutions are given almost immediately. Plus just being with them for slightly more than 6 months, there have been several feature updates (and more to come). They really listen to your business needs and cater to your preferences.

Inconvénients

Certain features that we already had on Glofox that are not available on Rezeve just yet such as an online store on the website, push notifications on app, fpx payments (but have recently been available)

Alternatives envisagées 

Pourquoi choisir Rezerv 

Pourquoi passer à Rezerv

Avantages

Customer Service is responsive and the features are not complicated. Ability to use Rezeve as a booking platform & website builder is great.

Inconvénients

Features are not very customisable. Website design is more or less fixed. Some lags in the system sometimes.

Avantages

It makes my database organized and easy to use

Inconvénients

The feature needs some improvement ( can’t change the qty of item , can’t add rhe discount )

Avantages

Ease of use. Customer service team always stand by to help and very helpful indeed.

Inconvénients

Centralized database across all other rezeve users.

Avantages

I like how the team from Rezeve assisted the setup for me from the start. The platform is easy to use and understand. Any issues we had were also quickly resolved by the team. Kudos guys!

Inconvénients

We have no complaints of the system so far.

Alternatives envisagées 

Avantages

Highty recommended , easy to use interface and responsive customer service

Inconvénients

Auto check ins for customers have to be enabled

Avantages

The Rezeve team have created a fantastic platform that is not just affordable but user friendly and that looks great too. I love their attention to detail and super fast response, they have the best customer service! They have also added in several features that I requested to make my operations run more smoothly.

Inconvénients

There is nothing I dislike because the team have rectified every issue that I have flagged.

Avantages

Easy website to work with, easy to track sales, to update other features etc

Inconvénients

Sometimes lagging but only 3 to 5 minutes

Avantages

The platform is user-friendly and the interface is very easy to navigate. The team has been exceptional in providing support and taking any recommendations and feedbacks.

Inconvénients

More features on CRM could be more beneficials such as email notification reminders about package expiration and birthday email.

Avantages

The entire team including their [sensitive content hidden] are prompt with responding and dedicated to solving problems and coming up with features that's helpful for end users.

Inconvénients

There are still some important functions and features not yet available and in the making. This makes users need to workaround for now.